Refund policy
Refund & Return Policy
At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
Return Conditions:
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The product must be unused, in its original condition, and include all original packaging.
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Return requests must be made within 7 days after delivery.
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Products that are damaged, broken due to customer mishandling, or intentionally damaged are not eligible for return or refund.
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Items returned without prior approval may not be accepted.
Refund Process:
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. Approved refunds will be processed using the original payment method or another agreed method.
Exchange Policy:
If you receive a wrong item or a product that is damaged during delivery, please contact us immediately with proof (such as photos), and we will assist you with a replacement or suitable solution.
Contact Us:
For any questions regarding returns or refunds, please contact our customer support team. We are always happy to help and ensure a smooth shopping experience.